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Macclesfield Counselling & Training Centre  

6-8 Market Place, Macclesfield, Cheshire SK10 1EX
Tel: 01625 614039 Email: info@macclesfieldcounselling.co.uk

How to Contact Us

For Counselling Appointments:

For all counselling appointments/enquiries, please contact the centre on 01625 614039 where we will be happy to arrange an appointment for you or answer any queries that you may have.

If there is no one to directly take your call please leave a message and we will return your call if you wish us to do so.

Alternatively you may wish to contact the centre with respect to an appointment via email on info@macclesfieldcounselling.co.uk and we will reply to your email address unless you state otherwise. 

Please be aware, that as we work around our client appointment times, this may mean that we will not necessarily hold conventional 9-5 hours, but we will always endeavour to respond to your call or email as quickly as possible.

The centre is closed on Mondays and Fridays, appointments can be offered subject to availability on Tuesdays Wednesdays and Thursdays.

Privacy Notice – Personal Data collected at the point of initial inquiry.

As part of your inquiry to our service Macclesfield Counselling and Training Centre should you wish to contact our counselling service via email or by choosing freely to leave your telephone number that we will only retain this information for the duration and purposes of your inquiry or forthcoming initial counselling appointment.

Personal contact data at your initial inquiry will not be shared with any 3rd party outside of our organisation. From your first point of contact should you not wish to continue further with our service, any personal data freely offered (telephone number or email), will not be retained by our service and confidentially and destroyed and we respect your anonymity and right to no longer have any further identifiable relationship with Macclesfield Counselling & Training Centre.

After your first point of contact, should you choose to undertake an initial counselling session with our service, further information with regards to your Data Protection/Confidentiality rights within our service will be shared at your initial appointment and a copy of our counselling contract and privacy policy will be given.

Sensitive Data at the point of your inquiry.

Whilst we respect that at the point of inquiry by email, that you may wish to share sensitive information with regards to your inquiry, that are email system has been generated as a point of contact for arranging appointments only and that it is not part of our policy or preference that you outline highly personal reasons for wishing to undertake an initial counselling session.

*We do respect however that this may feel an important part in making contact with our service in order to make a decision as to whether we are the right service for you and should you choose to disclose personal information by email that we will treat your disclosure under our data protection/ privacy policy and within the boundaries of confidentiality within our service.

Other Organisations:

Samaritans: 01625 426000

Anxiety UK: 0844 775 774

Mind Info line: 0300 123 3393

NHS: 111

For Training Events:

For all courses and workshops you may wish to download a booking form from our training page, and send this directly to the centre enclosing your deposit or you may wish to email the centre on: info@macclesfieldcounselling.co.uk

Alternatively if you would like to speak to us directly and gain more information regarding our courses please contact us by telephone: 01625 614039.

 

 

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